Por primera vez, el 3GSM World Congress, principal encuentro anual sobre comunicaciones móviles,...
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Publicações Recentes
3898 — Business Intelligence 2007 – 6 y 7 de Febrero de 2007
Con el interesante llamamiento Optimice los resultados obtenidos por BI a través de BPM, IIR...
3897 — IT Governance – 24 y 25 de Enero de 2007
La organizadora de congresos, conferencias, seminarios y formación para directivos desarrolla esta...
1004 — KANA signs definitive agreement to take over Hipbone
KANA announced the signing of a definitive agreement to acquire Hipbone, a provider of online customer interaction solutions. The agreement is expected to close in the...
1003 — Psychological contract is key to successful change, report finds
The psychological contract between employer and employee is key to retaining staff in times of organisational change, according to new UK research. Researchers at...
1002 — Planning For Experience Excellence – Achieving Business Success. The analysis of Lior Arussy, president, Strativity Group
As a new year is upon us, companies are getting ready for the next round of strategic and operation planning. On the horizon are more aggressive sales targets and...
1016 — New Service Structure – Europe Contact Center 2006
Europe Contact Center Call Centers Contact Centers Computer Telephony Technologies Europe Contact Center announced its new Service Structure and Pricing List...
1001 — Cofiroute to speech-enable traffic information service
Cofiroute, the only wholly private toll highway in France, has selected SpeechPearl speech recognition software from ScanSoft as the core technology for its new...
1000 — Bringing emotion into CRM. The analysis of Khurram Sharif, research fellow, Teleconomy
Technology promises many things, not least of which is the ability to cloud all those crucial business issues with some pretty impressive jargon. And few bits of...