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Publicações Recentes
4032 — Business Intelligence 2007 – 6 y 7 de Febrero de 2007
Con el interesante llamamiento Optimice los resultados obtenidos por BI a través de BPM, IIR...
4031 — LOréal alcanza un 62% de tasa de respuesta y al mismo tiempo rebaja costes
LOréal, ha implementado un programa de CRM a nivel global que ha generado resultados asombrosos...
1066 — Ventura to run 200-seat UK Rail Enquiries Service in India
Ventura, a UK contact centre outsourcer, has announced that, from April 2004, it will manage calls for the National Rail Enquiries Service, on behalf of ATOC...
1065 — Ventura to run 200-seat UK Rail Enquiries Service in India
Ventura, a UK contact centre outsourcer, has announced that, from April 2004, it will manage calls for the National Rail Enquiries Service, on behalf of ATOC...
1064 — Direct Marketing Days in Ukraine 17-19 March, Kiev, Ukraine
Organised by Euroindex and DM Agency OS-Direct, DM Days in Ukraine will assess up-to-date technologies, methods and best practices on the direct marketing industry....
1063 — OECD discusses e-mail spamming
In a workshop dedicated to the eradication of spam e-mails held in Brussels on 2-3 February, the OECD considered that too little was known about the economics of spam,...
1062 — Aspect Communications announces SAP certification
Aspect Communications, a provider of enterprise customer contact solutions, has announced the successful completion of SAP integration certification for the latest...
1061 — W3C isssues VoiceXML 2.0 as Proposed Recommendation
Giving voice to the web, the World Wide Web Consortium (W3C) has published VoiceXML 2.0 as a W3C Proposed Recommendation. The goal of VoiceXML 2.0 is to bring the...