Altitude Software celebrará una nueva edición de Encuentro de ASES 2007 en Madrid. En este evento,...
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4253 — Synotion identifica los diez principales retos que deben afrontar las empresas en la externalización de servicios TI
La compañía de Interim Management recomienda que el outsourcing de TI se inicie por servicios de...
4252 — Nueva Directora de Marketing de Fellowes Ibérica
Carla Piedade ha sido nombrada nueva directora de Marketing de Fellowes Ibérica, filial en España...
1564 — Call centers: new technology may oust offshoring
A new research by Datamonitor suggests speech-enabled self-service technology is set for call center growth. Recent Datamonitor studies have shown scope for...
1579 — BT chooses Nortel to deploy one of Europe`s Largest IP Telephony-Based Virtual Contact Centres
BT has signed a $5 million contract with Nortel to upgrade its contact centre infrastructure, that currently serves more than 500 business units across 124 sites in the...
1578 — BT to take full control of Albacom
BT has established an agreement with its three joint venture partners in Albacom to increase its ownership in the company to 100%. BT will acquire the 74% that it does...
1577 —
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1576 — Webcast: IP Contact Centers – Putting it all together
Lawrence Byrd, Director at Communications Application, will be presenting an online session on 'IP Contact Centers - Putting it all together', sponsored by CRM...
63 — Europe Contact Center Team
CENTRO DE CONTACTO - POINT CENTER Property: CENTRO DE CONTACTO - Point Center, Lda ADDRESS: Centro de Contacto - Portugal Editorial Center: Rua do Século, 128,...