621 — GigaWorld 2003 – 2-4 June, Paris

Today’s IT departments are under increasing pressure to deliver more with less and are challenged to align themselves more closely with changing business objectives. The key trends and tools to deliver on such corporate objectives will be presented in detail at...

620 — CRM Summit 2003, 11-12 June, Paris

More than 75 per cent of enterprises engaged in CRM initiatives are incapable of combining a comprehensive view of the customer. CRM will start to align enterprises around consistent value strategies to serve customers profitability. From this perspective, CRM is...