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Caller: I bought a phone last week, and I didn't receive the car charger for the lighter until today. I'm trying to use it, and it's not working. How do you use it? Rep: First, you remove the lighter and then you plug it into the adapter. Caller: But... I don't have a...

A help desk agent received a call from a client having trouble with his “print screen” feature. After lots of discussion, a technician was dispatched to diagnose the problem. Here’s the conversation: Client: My 'print screen' feature doesn't work. Tech: I've tested...

Teenage Caller: I wonder if you could help me. Help Desk: What's the problem? Caller: My dad bought me a computer last week, and I was taking out a CD when the phone rang. I was also eating pizza. With the CD drawer still open, I set the pizza on it, so I could pick...

Tech Support: O.K. Bob, it's time to press the 'control' and 'escape' keys at the same time. Caller: Done. Tech Support: Now type the letter 'P' to bring up the 'program manager.' Caller: I don't have a 'P.' Tech Support: On your keyboard? Caller: What do you mean?...