Notícias – Actualidade
1408 — Nearshore CEE and North Africa are emerging as a new Apple of Western European Firms Eyes
A report issued by the market analyst Datamonitor reveals that nearshore call center destinations as opposed to offshore, are now the new darlings amongst customer care outsourcers from Western Europe. According to the report, Profiting from European Nearshore...
1414 — Bank of Ireland 365 signs contract with Avaya for Secure Communication Services
Avaya, the provider of business communications software, systems and services, has been chosen by Bank of Ireland 365 to provide security assessment and on-going services. With this decision the Company expects to meet the highest levels of network security and...
1420 — Universal Express Contracts Additional Domestic Call Center
Universal Express has announced it has added to its contracted existing call centers, a new facility in St. Louis MS. Customer Direct, a state of the art calling and receiving facility that will be handling growing inbound calls for Luggage Express, as well as...
1419 — Shiro Tsuda appointed President and CEO of Vodafone K.K.
Vodafone Group has decided to appoint Shiro Tsuda for the post of President and Chief Executive Officer of Vodafone K.K. This decision will be effective on 1st of December. Until then, Shiro Tsuda will act as Executive Officer for Vodafone Holdings K.K. and Vodafone...
1418 — Bezeq Online launches Contact Center On-Demand Services powered By CosmoCom
CosmoCom has announced that Bezeq Online Ltd., a call center outsourcer in Israel and a business unit of Israels telco Bezeq, has added Contact Center On-Demand (CCOD) services based on the CosmoCall Universe platform to their suite of outsourced solutions. ...