Notícias – Actualidade
3118 — Mercer lança empresa de Outsourcing de Recursos Humanos
O grupo Marsh & McLennan Companies (MMC) anunciou a formação de uma nova empresa, que vai unir o negócio de administração de planos de contribuição definida da Putnam Investments e da Mercer HR Outsourcing, criando um líder global unificado, com uma oferta...
3117 — SAGEM vende mais de um milhão de telemóveis concha
A SAGEM anunciou este mês a venda de mais de um milhão de telefones móveis em concha: «clamshell». Esta gama de produtos, designada « myC », foi comercializada principalmente na Europa, no último ano. A empresa de telecomunicações confirma «uma tendência de...
1448 — Are Your Call Center Practices as Effective as They Can Be? By Aspect Communications Corporation
This white paper presents ten suggestions for ensuring call center best practices. Some of them involve periodically evaluating the way youre already doing things. Others involve adding new functionality that builds on emerging technology or addresses changing...
1456 — ICT Policy Workshop, September, Brussels
The European Commission is organising a high-level European workshop in Brussels on 16 September 2004 to present examples of good national and regional policies for boosting the competitiveness of the ICT sector. The workshop will examine strategies that...
1455 — NEC and Genesys join Forces to provide High Performance, Streamlined Call Center Solutions
NEC Unified Solutions has joined forces with Genesys Telecommunications Laboratories to help mid-sized to large enterprises simplify call center installation and reduce setup time and costs by providing a single point of contact for all communication system hardware...