Notícias – Actualidade
1705 — Contact Centers Reluctant to Implement VoIP
Yankee Group has today announced that contact centers have been cautious in their adoption of VoIP technology. In cases where penetration has occurred, the switch has been driven solely by application needs and, in isolated cases, reduced infrastructure costs. These...
1704 — Contact Centers Reluctant to Implement VoIP
Yankee Group has today announced that contact centers have been cautious in their adoption of VoIP technology. In cases where penetration has occurred, the switch has been driven solely by application needs and, in isolated cases, reduced infrastructure costs. These...
1703 — Contact Centers Reluctant to Implement VoIP
Yankee Group has today announced that contact centers have been cautious in their adoption of VoIP technology. In cases where penetration has occurred, the switch has been driven solely by application needs and, in isolated cases, reduced infrastructure costs. These...
3445 — Conclusões do Mobility & Telecom Convergence
Face ao lançamento da terceira geração de comunicações móveis, o advento do Wi-Fi, a disseminação dos hotspots comerciais e a contínua evolução dos equipamentos de acesso à dados em mobilidade, a IDC realizou no passado dia 8 de Março a Briefing Session 'Mobility...
3253 — Reconocimiento de Longview Solutions en una de las mejores guías del sector BPM
El creador de uno de los mejores productos de software para finanzas estratégicas, Longview Solutions, ha recibido el reconocimiento en Business Performance Management Software Buyers Guide, basada en una investigación realizada por BPM Partners, una imparcial firma...