Aspect Communications Corporation announced the latest release of its contact center operating environment - Aspect Uniphi Suite.   The company stated that Version 6.1 simplifies application development, system administration and management, while doubling the...

Verint Systems announced that it has extended its partnership with British Telecommunications. This expanded relationship enables BT to offer Verint's contact center actionable intelligence solutions to its entire customer base across the UK, Europe and the Americas....

The General Shareholders’ Meeting of Cesky Telecom approved several changes in its Supervisory Board. Following the meeting, the Supervisory Board itself appointed Julio Linares as its new chairman. Jaime Smith was also appointed CEO of Cesky Telecom and chairman of...

Telia is eliminating the minute rate for fixed and mobile telephony in Sweden on a 24-hour basis. The new customer offering, called 'Telia Alltid Total' in Swedish ('Telia Always Total'), is valid for phone calls made from fixed home phones to all fixed line phones in...

TDC announced it is now ready to launch a 100-day programme for integration of TDC Internordia and Dotcom Solutions AB, as the Swedish competition authorities and Dotcom's majority shareholders last week approved TDC’s acquisition of Dotcom which is now in place....