beCogent, one of the UK’s leading providers of outsourced contact centre services, has appointed senior industry professional Charles Breslin as its Managing Director. He joins the company from Churchill Insurance and will be responsible for leading beCogent’s next...

Mobile operator T-Mobile and Nokia have signed an agreement for Nokia to deliver its HSDPA solution to T-Mobile in Germany, the Netherlands and the United Kingdom.   Under the agreement, Nokia will supply T-Mobile with its HSDPA solution as well as capacity...

Intelligent network services vendor NewVoiceMedia announced that it has signed an agreement with telisma to deploy 1,700 ports of telisma’s speech recognition technology in the UK.   The capacity, which will be spread across five UK telcos and service providers,...