Notícias – Actualidade
1882 — XACT TeleSolutions Deploys Over 100 Agents on Five9 Virtual Contact Center
Five9 announced that XACT TeleSolutions has deployed the company's Virtual Contact Center, helping the provider of outsourced communications and call handling solutions grow to more than 100 agents. 'The Five9 solution enables us to deliver integrated call...
1881 — Agere Systems Names Peter Kelly Chief Financial Officer
Agere Systems announced that it has named Peter Kelly chief financial officer, effective immediately. Kelly, who was previously the companys executive vice president of global operations, replaces John W. Gamble, Jr., who has accepted a position at another company....
1880 — Avtex and Telstar Communications Join Forces to Create Contact Center Solution Powerhouse
Avtex, an application and systems integration company has acquired the Contact Center business of Telstar Communications . The combined companies will operate as Avtex, Inc. based in Minneapolis, Minnesota. According to Avtex President Robert Denman 'this...
1879 — Globecomm Systems and Agility Recovery Solutions Provide Business Continuity Services Supporting Recovery Efforts Resulting from Hurricane Katrina
Globecomm Systems Inc.announced that the Company has provided satellite connectivity and call center restoral services to Agility Recovery Solutions to support recovery efforts resulting from Hurricane Katrina in the Gulf region. Within 48 hours, Globecomm and...
1878 — Telecom and Alcatel build platform for Next Generation Voice
Telecom and Alcatel have agreed on a project to build the IP Voice platform for Telecom's Next Generation Network.The project is the result of more than five years of planning and development, and is the next evolution of the Next Generation Network programme. ...