Notícias – Actualidade
3827 — El fabricante de Blackberry pagará más de 500 millones para evitar el cierre en EE UU
La empresa canadiense Research in Motion (RIM), fabricante de los dispositivos Blackberry, pagará 612,5 millones de dólares (518.7, millones de euros) a NTP , una pequeña compañía de Arlington (Virginia), para poner fin a un largo litigio. El pago de esa cantidad...
3826 — AETIC FACILITA LA PARTICIPACIÓN DE UNA VEINTENA DE PYMES ESPAÑOLAS EN CEBIT 2006
La Asociación de Empresas de Electrónica, Tecnologías de la Información y Telecomunicaciones de España (AETIC) ha coordinado un año más la presencia de una veintena de pymes españolas en la próxima edición de CeBIT . Los expositores españoles estarán distribuidos en...
2058 — 2006 Contact Centers Goals Contact Center Managers Must Prioritize Enterprise Objectives to Get Ahead, by Donna Fluss and Deborah Navarra from DMG Consulting LLC
World-class contact centers are not the result of luck or chance. World-class contact centers evolve, over time, under the direction of highly skilled and inspired leaders. Contact center managers today cannot be satisfied with merely doing more with less. They must...
2057 — Cisco introduces new Unified Communications System
Cisco Systems, Inc. released the Cisco Unified Communications system, a new suite of voice, data and video products and applications specifically designed to help organizations of all sizes to communicate more effectively. Based on the Cisco Service-Oriented...
2056 — ASC adds email response management to its quality monitoring solution
ASC announced the addition of email response management to INSPIRATIONpro, its premier quality monitoring solution. Guenther Mueller, Chairman and CEO of ASC, explained that Email response management and quality monitoring systems work together to create a superior...