Notícias – Actualidade
276 — Genesys Expert Contact transforms Enterprise Resources into Customer Service Assets
New Offering Delivers Customer Interactions Directly to Back Office, Branch and Field Locations Genesys Telecommunications Laboratories, Inc., a wholly-owned subsidiary of Alcatel (NYSE: ALA, Paris: CGEP.PA), in May 14 introduced Genesys Expert Contact Solution, an...
275 — Genesys Gplus Adapter for PeopleSoft® CRM – Generally Available Worldwide
PeopleSoft Certifies Multi-Channel Offering for Enterprise Customers Genesys Telecommunications Laboratories, Inc., a wholly owned subsidiary of Alcatel (NYSE: ALA), in April 24 announced general availability of its Gplus Adapter for PeopleSoft Customer Relationship...
476 — Elizabeth Harraway nueva directora global de marketing y comunicación de Galileo International
El proveedor líder de servicios electrónicos de distribución global para la industria del sector de viajes, Galileo International, ha anunciado el nombramiento de Elizabeth Harraway como directora global de comunicación y marketing. Elizabeth, que anteriormente...
274 — Smaller call centres can act big with FirstPoint Business Edition
Rockwell FirstPoint Contact announces comprehensive capability and competitive pricing strategy for the small to medium enterprise Rockwell FirstPoint Contact, in May 6, launched FirstPoint Business Edition, an 'out-of-the-box,' multi-channel contact centre solution...
475 — E.piphany gana el premio excellence en CRM
Los premios eXcellence, se otorgan a productos y servicios lanzados durante 2001 que manifiesten innovación, demuestren potencial para incrementar la productividad, generen eficacia y proporcionen competitividad. E.piphany, ha recibido -a través de su premio...