Carl-Henric Svanberg, one of Sweden's most successful executives is to take over as CEO of wilting equipment supplier LM Ericsson Telefon AB in an attempt to turn around a company whose continuing losses put its long-term survival in doubt. Svanberg, who is credited...

Chelsea Building Society is setting new standards for customer service with the launch of its voice driven telephone account service – the first of its kind for a top ten building society in the UK. The solution has been supplied and installed by Vocalis, a provider...

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