Notícias – Actualidade
649 — Basel 2 will boost IT spending in the Western European banking sector, IDC finds
According to IDC, IT spending on solutions that enable banks' capital adequacy - driven by new Basel 2 regulations - is expected to absorb about 9 per cent of Western Europe's total banking IT spending in 2006. This will significantly contribute to the overall growth...
648 — EMEA call center outsourcing is primed for growth, Datamonitor says
According to the Datamonitors report, 'Call Center Outsourcing in EMEA,' of the nearly 1.2 million agent positions in the region, 150,000 (12 percent) are currently outsourced to a third party within EMEA. Datamonitor predicts this number will have almost doubled to...
647 — SRC launches marketing service consultancy to aid Mass-marketing Campaigns
SRC, a UK contact centre technology provider, has launched a marketing consultancy service to address the mass-marketing needs of companies using the telephone as the primary point of contact to gain new customers. The division will be headed up by SRC business...
1443 — IRISnet instala los conmutadores de telefonía pública de Cirpack
El importante fabricante de conmutadores de voz de última generación para infraestructuras de telecomunicación, Cirpack, ha anunciado que la red de alta velocidad de la región de Bruselas, IRISnet, ha elegido sus conmutadores de telefonía pública para ofrecer...
1442 — Los SMS llegan a los colegios Españoles
Estas iniciativas están siendo acogidas con ganas entre los colegios, pues se está consiguiendo reducir de forma importante el absentismo escolar, sin olvidar el consiguiente ahorro que supone para los centros escolares el reducir las llamadas telefónicas A través de...