Notícias – Actualidade
787 — Huge disparities on severance payments over EU countries, Mercer finds
According to a new report issued by Mercer Human Resource Consulting, the minimum legal amount of severance payment shows a five-fold variation amongst some EU countries. France, Netherlands and the UK have the lowest figures, while workers in countries like...
786 — North of England and Scotland stand to be hit hardest by call centre job exports to India, the findings of Steve Morrell, Managing Director, Contact Babel
A recent survey by ContactBabel, the call centre industry analysts, finds that the North of England and Scotland would be hit hardest by call centre job exports to India. The report, 'UK Contact Centres in 2003' finds that the UK call centre industry as a whole...
785 — Cable & Wireless launches IP LAN and WAN uniting service
Cable & Wireless launched a new managed service that combines two of its industry IP-convergence solutions, IP Virtual Private Network with Quality of Service (IP-VPN QoS) for the WAN and IP Local Area Network (IP-LAN), to provide a service covered by a single...
784 — Fluency Voice Technology to acquire Vocalis in a 765,000 deal
Fluency Voice Technology, a provider of speech recognition applications for use in contact centres, announced that it is to acquire Vocalis, thereby creating the dominant player in UK speech recognition solutions. The combined group will have a prevalent position in...
783 — Croft answers the call for Garlands Middlesbrough call centre
Croft, a Newcastle-based ICT company, has installed an IT infrastructure at Garlands Call Centres' new Middlesbrough site. The infrastructure, which includes new computing servers, switches, routers and PCs, currently serves 600 Garlands employees and is forecast to...