October, 2006 - Centro de Contacto

2156 —

by Leia Reis | Oct 5, 2006 | Conteúdos Em Ingles

Banco de Imagens – Daily Picture Banco de Imagens-Geral Banco de Imagens-Quem é Quem

2155 — Dont Ask If You Cant Act – by Lior Arussy

by Leia Reis | Oct 5, 2006 | Conteúdos Em Ingles

Despite the tendency of companies in every type of industry to seek customer feedback through seemingly customer-centric surveys, the state of the customer experience and of the relationship between companies and customers remains tenuous. Companies continually fail...

2154 — Dont Ask If You Cant Act

by Leia Reis | Oct 5, 2006 | Conteúdos Em Ingles

Despite the tendency of companies in every type of industry to seek customer feedback through seemingly customer-centric surveys, the state of the customer experience and of the relationship between companies and customers remains tenuous. Companies continually fail...

2153 — Call centre queues are getting longer
New research shows callers can wait for up to 30 minutes at busy periods

by Leia Reis | Oct 5, 2006 | Conteúdos Em Ingles

Call centre queues are getting longer, according to new research from Netcall. The report analysed a sample of over 2 million queued calls across seven industry sectors in the first six months of 2006. On average, callers at busy periods had to wait just over 12...

2152 — Garry McGuire to Retire as Avaya CFO

by Leia Reis | Oct 5, 2006 | Conteúdos Em Ingles

Avaya announced that Garry K. McGuire will retire as chief financial officer and senior vice president, corporate development on December 31, 2006. McGuire will continue in a senior advisory role with Avaya through March 30, 2007. The company has engaged the CFO...

(+351) 213 243 750

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2156 —

2155 — Dont Ask If You Cant Act – by Lior Arussy

2154 — Dont Ask If You Cant Act

2153 — Call centre queues are getting longer
New research shows callers can wait for up to 30 minutes at busy periods

2152 — Garry McGuire to Retire as Avaya CFO

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(+351) 213 243 750

secretariado@centrodecontacto.com

09:00 - 18:00 Dias Úteis

2156 —

2155 — Dont Ask If You Cant Act – by Lior Arussy

2154 — Dont Ask If You Cant Act

2153 — Call centre queues are getting longerNew research shows callers can wait for up to 30 minutes at busy periods

2152 — Garry McGuire to Retire as Avaya CFO

Pesquisa

Arquivo Geral

Novidades

2155 — Dont Ask If You Cant Act – by Lior Arussy

2154 — Dont Ask If You Cant Act

2153 — Call centre queues are getting longer
New research shows callers can wait for up to 30 minutes at busy periods