May, 2003 - Centro de Contacto

657 — Cobbetts Creates `Virtual Office` with SRC/WinScribe Digital Dictation roll out

by Leia Reis | May 28, 2003 | Conteúdos Em Ingles

Cobbetts, a UK law firm, is rolling out a WinScribe digital dictation system from SRC after a successful pilot across the firm’s Manchester and Leeds offices. The SRC/WinScribe solution, which was piloted with 28 staff in Cobbetts’ employment practice...

656 — ScanSoft ships SpeechPearl XML supporting VoiceXML and SALT Standards

by Leia Reis | May 28, 2003 | Conteúdos Em Ingles

ScanSoft, a supplier of imaging, speech and language solutions, announced the immediate availability of ScanSoft SpeechPearl XML 1.0, a new release of its automatic speech recognition (ASR) engine. SpeechPearl XML 1.0 simplifies integrating automatic speech...

655 — Audentify introduces Real-time voice recognition software for call centres

by Leia Reis | May 28, 2003 | Conteúdos Em Ingles

Audentify, a Autonomys spin-off, is launching software which it claims will revolutionise the contact centre by introducing real-time voice recognition to computer telephony integration equipment. Analysts have hailed the application of Autonomy’s technology in...

2106 — Reditus suporta implementação ServiceDesk integral da Tranquilidade

by Leia Reis | May 27, 2003 | Conteúdos Em Português

A InterReditus, participada da Reditus, foi escolhida pela Tranquilidade para dar suporte técnico aos cerca de 1.200 colaboradores e mais de 700 agentes e gestores da Companhia de Seguros, através do seu CallCenter Multimedia. A parceria surge no âmbito da...

1458 — Concentra 2003

by Leia Reis | May 27, 2003 | Conteúdos Em Espanhol

El próximo jueves 29 de mayo en el Palacio de Congresos del Paseo de la Castellana en Madrid, se celebrá Concentra 2003, un evento organizado por FECEMD y que versará sobre el marketing directo y el comercio electrónico. Se trata de una única jornada que sirve de...

(+351) 213 243 750

secretariado@centrodecontacto.com

09:00-18:00 Dias Úteis

657 — Cobbetts Creates `Virtual Office` with SRC/WinScribe Digital Dictation roll out

656 — ScanSoft ships SpeechPearl XML supporting VoiceXML and SALT Standards

655 — Audentify introduces Real-time voice recognition software for call centres

2106 — Reditus suporta implementação ServiceDesk integral da Tranquilidade

1458 — Concentra 2003

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Lisboa | Moura | Condeixa

(+351) 213 243 750

secretariado@centrodecontacto.com

09:00 - 18:00 Dias Úteis