295 — Four Smart CRM Decisions

by David Sims, CRMGuru.com Contributing Editor Thanks to CRMGuru.com If you could sum up in one word the outcome of all smart CRM decisions, that one word would be “loyal relationships.” And anyone who thinks “loyal relationships” is two words...

294 — NEOPOST Implements KANA

KANA’s Marketing Solution Chosen for Scalability and Ability to Provide Insight Into Marketing Campaigns. KANA (NASDAQ: KANA), the leading provider of external-facing eCRM solutions, announced in May 1 that NEOPOST, a worldwide leader in mailing, addressing,...

292 — End-of-show report on CeBIT 2002

Catalyst industry bounces back – Around 700,000 visitors attend eight-day show – Basis for economic turnaround created – Transition to ”top management event” Catalyst industry bounces back – Around 700,000 visitors attend eight-day show – Basis for economic turnaround...