July, 2002 - Centro de Contacto

300 — DataDistilleries opens the door to more customer-specific service for Vodafone in the Netherlands

by Leia Reis | Jul 9, 2002 | Conteúdos Em Ingles

Real-time analytical software helps Vodafone optimise service to customers. In April, DataDistilleries, a predictive real-time analytical software leader, has signed an agreement with Vodafone in the Netherlands involving the purchase of its Real-Time Suite. Vodafone...

299 — Flemish government renews and expandscontract with SITEL

by Leia Reis | Jul 9, 2002 | Conteúdos Em Ingles

Belgian regional government expands contract scope for citizen information service; agrees to 5 year renewal. SITEL Corporation (NYSE:SWW), a leading global provider of outsourced customer support services, announced in May 7 that the Flemish Government, a regional...

298 — Altitude Software Signs Major Outsourcing Company

by Leia Reis | Jul 9, 2002 | Conteúdos Em Ingles

SITEL Central Europe implements the Altitude uCI 2000 Plus suite and the two companies will jointly market next-generation CRM solutions. Altitude Software EMEA Regional Headquarters, Altitude Software, a global technology leader of contact centre solutions for...

297 — Four Steps to Success with CRM

by Leia Reis | Jul 9, 2002 | Conteúdos Em Ingles

by Dick Lee, High-Yield Marketing With thanks to CrmGuru.com. How many ways have we tried to define CRM? Well, let me count the wayswhich is almost synonymous with counting the number of definitions offered that fell flat, not to mention the even larger number that...

296 — SITEL awarded customer service contract with SN Brussels Airlines

by Leia Reis | Jul 9, 2002 | Conteúdos Em Ingles

SN Brussels Airlines selected SITEL to deliver in Belgium and Luxembourg. SITEL Corporation (NYSE:SWW), a leading global provider of outsourced customer support services, announced in May 29 that SN Brussels Airlines has selected SITEL to deliver customer service to...

(+351) 213 243 750

secretariado@centrodecontacto.com

09:00-18:00 Dias Úteis

300 — DataDistilleries opens the door to more customer-specific service for Vodafone in the Netherlands

299 — Flemish government renews and expandscontract with SITEL

298 — Altitude Software Signs Major Outsourcing Company

297 — Four Steps to Success with CRM

296 — SITEL awarded customer service contract with SN Brussels Airlines

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Lisboa | Moura | Condeixa

(+351) 213 243 750

secretariado@centrodecontacto.com

09:00 - 18:00 Dias Úteis