July, 2002 - Centro de Contacto

307 — Point Center

by Leia Reis | Jul 9, 2002 | Conteúdos Em Ingles

Banco de Imagens-Geral

306 — Direct Hit

by Leia Reis | Jul 9, 2002 | Conteúdos Em Ingles

Banco de Imagens-Geral

305 — TECHNOLOGY FOR COUNTRY FOLK…

by Leia Reis | Jul 9, 2002 | Conteúdos Em Ingles

1. LOG ON: Makin a wood stove hotter. 2. LOG OFF: Don’t add no more wood. 3. MONITOR: Keepin an eye on the wood stove. 4. DOWNLOAD: Gettin the farwood off the truk. 5. MEGA HERTZ: When yer not kerful gettin the farwood. 6. FLOPPY DISC: Whatcha git from tryin to...

304 — GOT A TICKET?

by Leia Reis | Jul 9, 2002 | Conteúdos Em Ingles

Three inbound and three outbound agents are traveling by train to a conference. At the station, the three inbound agents each buy tickets and watch as the three outbound agents buy only a single ticket. “How are three people going to travel on only one...

303 — Help Desk/Call Center Performance Re-engineering:Fortune 500 Company

by Leia Reis | Jul 9, 2002 | Conteúdos Em Ingles

Presented by: BCG International Thanks to CRMXchange.com SUMMARY For two years the Help Desk call center for a Fortune 500 company had been experiencing severe problems. Calls had an abandon rate of 34%, frequently the ASA was 45 minutes plus, and performance was not...

(+351) 213 243 750

secretariado@centrodecontacto.com

09:00-18:00 Dias Úteis

307 — Point Center

306 — Direct Hit

305 — TECHNOLOGY FOR COUNTRY FOLK…

304 — GOT A TICKET?

303 — Help Desk/Call Center Performance Re-engineering:Fortune 500 Company

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Lisboa | Moura | Condeixa

(+351) 213 243 750

secretariado@centrodecontacto.com

09:00 - 18:00 Dias Úteis