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334 — Custumer Care Institute

by | Jul 15, 2002 | Conteúdos Em Ingles

The Customer Care Institute (CCI) is an international organization serving customer care professionals. We focus on customer care issues found in the Customer Service, Consumer Affairs, Telemarketing and Help Desk professions. http://www.custumercare.com Links...

332 — Baldrige National Quality Program

by | Jul 15, 2002 | Conteúdos Em Ingles

The Foundation for the Malcolm Baldrige National Quality Award was created to provide the private sector a means of accomplishing the following Award objectives: raise sufficient funds to establish an endowment which, when supplemented by fees from Award applicants,...
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